Laboratory Service Assistant Manager

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.

JOB PURPOSE

We are seeking a highly organized and detail-oriented professional to join our team as a Laboratory Service Assistant Manager.

This role is essential to ensuring the smooth handling and quality assurance of pre-sale items across our retail and repair operations.

RESPONSIBILITIES

• Manage the receipt and dispatch of pre-sale items between warehouse and retail locations
• Assess repairability and quality of pre-sale items to determine next steps
• Coordinate with external repair partners regarding item status and service timelines
• Maintain and optimize spare parts inventory to support repair workflows
• Lead and improve quality control (QC) processes within the lab environment.
• Monitor parts inventory to prevent shortages and ensure operational continuity
• Act as a key liaison with retail stores to ensure transparency and efficiency in item handling

KNOWLEDGE AND SKILLS

Experience in repair operations, quality control, or logistics management

Strong organizational and communication skills

Ability to manage multiple workflows and prioritize urgent tasks

Familiarity with inventory systems and repair tracking tools

Fluency in Japanese and English preferred

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.