Store Manager Chadstone

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

THE ROLE

We are currently recruiting for a Store Manager to run our Miu Miu Chadstone Boutique, to be the business "owner," a Company Brand Ambassador and a people leader, accountable for overall store performance.

We are looking for someone who will guarantee an extraordinary Client experience, be present on the sales floor, and lead and support all activities to achieve store targets,. ALso someone who can manage and coach the store team and to ensure succession plans and internal growth.

RESPONSIBILITIES

Driving the Business

• Drive and maximize sales performances.

• Propose and develop business plans.

• Drive the store team to exceed their KPIs.

• Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.

• Be present on the sales floor, ensuring a proper approach and service to the Clients.

• Meet the store-operating budget, controlling store expenses.

• Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.

• Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.

• Ensure synergy and cooperation between front and back of house.

• Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.

With Customers

• Foster a Client centric mindset by developing and maintaining solid Client relationships.

• Guarantee an excellent Client satisfaction and the highest level of Client service.

• Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.

• Foster a strong private appointment culture.

The Team

• Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.

• Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.

• The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.

KNOWLEDGE AND SKILLS

To be successful in this role, you will be:

• Business driven

• Focused on leadership and team management

• Have the ability to motivate and persuade people

• Strong customer service mindset

• Natural ability to welcome our client

• Confident, enthusiastic and positive

• Organized and detail oriented

• Market and product knowledge/passion

• Business/Retail Management degree or equivalent is a plus

• Interest in luxury/fashion, art and design

• English is a must other languages are a plus

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.