Assitant General Manager Miu Miu Bal Harbour

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.

JOB PURPOSE

To promote brand loyalty to customers in order to guarantee the quantitative and qualitative assigned objectives. To represent the Company, ensuring the implementation of all directions received from the Retail Department and Store Manager.

RESPONSIBILITIES

BUSINESS

To be constantly up-to-date regarding fashion trends, monitor competitors and communicate the information to the Sales Staff.
Reflect the corporate image in terms of standing and ensure that the Staff is also aligned.
Support the Store Manager in guaranteeing excellent customer welcome and service and in maintaining the qualitative standards required by the brand.
 

CUSTOMER

Promote customer loyalty.
Foster a Client-centric mindset by developing and maintaining solid Client relationships.
 

TEAM         

Support the Store Manager in promoting an entrepreneurial and team spirit using effective communication and ensuring efficient organization.
Ensure professional growth and training of the staff by sharing development plans with the Store Manager.
 

RETAIL

Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
Ensure synergy and cooperation between front and back office.
Ensure that the Store image and product care are in line with corporate standards and secure that the Staff is responsible and committed to maintain these standards.  
 

KNOWLEDGE AND SKILLS

Business driven

Leadership and team management

Ability to motivate and persuade people

Strong customer service mindset

Natural ability to welcome our client

Confident, enthusiastic and positive

Mature and assertive

Organized and detail oriented

Market and product knowledge/passion

Business/Retail Management degree or equivalent is a plus

Interest in luxury/fashion, art and design

English is a must other languages are a plus