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Posting Date: 

POSITION:  IT Supervisor Church's

COUNTRY:  GB
CITY:  Northampton
ID:  4394

 

Church’s is a luxury shoemaker of rich innovation and traditional excellence, anchored in an exceptional heritage of English craftsmanship. Established in Northampton in 1873, the brand’s expertise quickly earned recognition from its modest beginnings – from a small workshop in Northampton to global expansion. Its patronage was bestowed by HM Queen Elizabeth II in 1965. In 1999, the luxury house was acquired by Prada Group, a paradigm of artisanal excellence in its own right and the ideal ally to help the shoemaker take its brand to the next chapter. Reinventing the English roots and championing timeless craftsmanship and traditions: Church’s long-established innovation and authenticity remains paramount with unique designs across shoes and accessories for men and for women.

 

JOB PURPOSE

 

Responsible for application maintenance and support services to users of our business systems. To support the team in identifying changes, enhancements, developments and liaising with service providers both internally and externally and implement/develop accordingly. To support users in process analysis and improvement.

 

RESPONSIBILITIES

 

  • ERP Systems Support (Stealth 3000) – Software support, training users, problem solving and external liaison.
  • Supporting bus systems to include SAP, Win 2007, MS office, Skype for business, Bus objects, Bespoke applications.
  • Project Management – Provide support for business development and process improvement projects.
  • Procurement of Hardware and consumables.
  • Intranet Administration.
  • Helpdesk call logging for all IT problems/requests.
  • Ensure problem solving is efficient and timely.

 

KNOWLEDGE AND SKILLS

 

ERP system experience (Stealth 3000, Sap, Business Objects).

WIN 2007

MS Office

Lync 2010 or Skype for business

Process analysis and functional documentation preparation

Providing 2nd line support of business systems.

Liaising with 3rd parties and key stakeholders.

Minimum of 5 years’ experience of working in a large corporate environment.

Supporting business in process analysis, impact identification and solution finding.

Initiative/Drive

Autonomous

Analytical/Problem Solver

Flexible

Attention to detail

Customer focus

Strong interpersonal skills

Good communicator both written and verbally – particularly in a non-technical way

Desirable - Experience of working in a manufacturing, retail or Fashion environment.

Desirable - Knowledge of production, logistics and retail processes