PRADA Stock Manager, Stockholm

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

Responsible for the correct handling of goods in store, including product care and compliance with KPIs, guidelines and company procedures. The role manages the warehouse team to provide efficient, collaborative support to the sales floor while minimising inventory losses.

RESPONSIBILITIES

• Ensures the care and protection of product in line with company guidelines
• Manages the day-to-day receipt and storage of goods in line with company procedures, and prepares product for the sales floor and special areas as efficiently as possible
• Ensures that store-to-store transfers and returns comply with company guidelines and timelines
• Manages the flow of e-commerce orders (Prada.com and e-tailers), ensuring required service levels are met
• Manages the flow of damaged product, non-sellable product (e.g. on hold, consignment) and products under repair
• Ensures correct protection and packaging of product, both within the store and for transfers, including e-commerce shipments
• Ensures product flow and related documentation are correct, with all movements recorded in the IT system
• Manages warehouse activities related to sales
• Manages and organises packaging and stationery, both physically and on the IT systems
• Manages and organises system display objects
• Manages the uniform and gift flows
• Optimises the use of all available space, in collaboration with the Store Manager and Store Operations Manager
• Maintains relationships with service providers and suppliers
• Keeps the archive up to date and organised on a monthly basis
• Organises, manages and carries out physical and cycle inventories of finished product and accessory locations (packaging, stationery and engineering materials), within company timelines
• Ensures prompt investigation of negative stock in the system
• Ensures company guidelines are followed in the event of theft, particularly regarding communication and documentation
• Ensures the security and cleanliness of the warehouse and manages it in line with security guidelines
• Maintains the confidentiality of alarm codes
• Provides operational cover during working hours, based on the Store Manager’s needs
• Supports Sales Associates in the sales process and collaborates with the Visual Merchandising team when needed
• Communicates with the relevant Store Operations Manager, particularly on exceptions and escalations
• Implements updates to KPIs, guidelines and procedures received from the Store Operations Manager, the Store Manager or Head Office
• Plans the department’s activities and manages the team, ensuring they are adequately trained
• Coordinates and plans team activities through a clear distribution of tasks and responsibilities
• Provides the information the team needs to carry out their tasks properly
• Delivers induction training for new team members using the most appropriate methods (coaching, training, feedback, etc.)
• Evaluates staff performance and conducts appraisal discussions in alignment with the Store Manager
• Ensures team behaviour is aligned with Group standards
• Develops and strengthens team capabilities, giving priority to personal skills
• Ensures the wellbeing of warehouse personnel

KNOWLEDGE AND SKILLS

Proven experience in a stock or back-of-house management role, ideally within luxury, fashion or premium retail

Strong understanding of stock flow: goods receipt, storage, transfers, returns and e-commerce fulfilment

Hands-on experience of physical and cycle inventory counts, investigating discrepancies and minimising stock loss

Working knowledge of retail stock systems (SAP or comparable) and strong Excel skills

Excellent organisation, attention to detail and discretion, particularly around high-value goods and security

Clear communicator, fluent in Swedish and English, able to work closely with store, Operations and Visual Merchandising teams 

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.