Client Advisor (m/f) Sydney

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

Our PRADA flagship store in Sydney Westfield is growing! We are looking for an exceptional person to join our team as a Client Advisor in our busy Westfield City flagship boutique. You will work within our Donna (Women's) team - so previous experience with RTW, Shoes, Handbags or Accessories will be a bonus!

RESPONSIBILITIES

• be client-centric, building relationships with new clients whilst continuing to strengthen the existing database
• manage all client expectations and always uphold a genuine yet professional attitude that reflects the DNA of the PRADA group
• assist with any store operational activities
• take a proactive approach in upskilling yourself on product knowledge  
• have previous experience within a high end or luxury retail environment 
• have excellent communication skills and can confidently communicate with all clients
• have a sales focused mindset and like to be creative in your approach to attract clients
• have a can-do attitude with everything that you do
• contribute to a supportive team culture, and like to collaborate with your peers
• have a genuine interest in the brand, a keen eye for fashion, trends and competitor knowledge

KNOWLEDGE AND SKILLS

• Prior experience within a luxury or high-end fashion brand preferred - a minimum 5+ years of luxury retail experience is required
• Demonstrates strong commercial awareness and understands the market and competitors

• Proven experience driving sales results and working towards KPIs
• Passion for the brand

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.