Prada - Stock Manager -Selfridges

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.

The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth

JOB PURPOSE

Responsible for the correct handling of goods in store.

Care of the product and compliance with KPIs, guidelines and company procedures.

It manages the warehouse team in order to guarantee an efficient and collaborative support to the front office staff, and minimizing the inventory losses.

Responsibilities

• Ensures the care and protection of the product according to company guidelines;
• Ensures the day-to-day management of goods receipt, storage in line with company procedures and prepares the products to be brought to the sales floor and in special areas optimizing the timing efficiency;
• Ensures that shop-to-shop and returns transfers are compliant with company guidelines and timelines;
• Manages the flow of E-Commerce orders (Prada.com or e-Tailers) making sure to guarantee the required service levels;
• Manages the flow of the damaged products;
• Manages the flow of the not sellable product (On Hold, Consignment ...);
• Manages the flow of products under repair.;
• Manages and organizes the Packaging and Stationery physically and on the IT systems;
• Manages and organizes system Display objects;
• Manages the correct Uniforms flow;
• Manages the correct flow of Gifts;
• Guarantees the correct protection and the correct packaging of the product both inside the store and for transfers including E-Commerce shipments;
• Ensures that the company guidelines are adopted in the event of theft, especially in terms of communication and documentation produced;
• Ensures prompt investigation in the event of system negatives;
• Ensures the correct flow of the product and the related documentation, recording their movement in the IT system;
• Organizes, manages and executes the Physical and Cycle Inventories of the finished product and accessory locations (packaging / stationery and Engineering materials) respecting the company timing;
• Manages warehouse activities related to sales;
• Ensures security and cleanliness of the warehouse;
• Guarantees the operational coverage during the working hours based on the Store Manager needs;
• Optimizes and rationalizes all available spaces (in collaboration with the Store Manager and the Store Operations Manager);
• Supports Sales Associates in the sales process and collaborates with the Visual Merchandising team in case of need;
• Maintains contacts and relationships with the providers used;
• Keeps updates and organizes the archive on a monthly basis;
• Ensures confidentiality regarding alarm codes and ensures that the warehouse is managed according to security guidelines;
• Guarantees the communication with the relevant Store Operations Manager, especially in the case of exceptions and escalations;
• Responsible for implementing KPIs updates, guidelines and company procedures from the relevant Store Operations Manager, from the Store Manager or from the Headquarters;
• Executes the planning of the managed department, manages employees and trains them adequately;
• Evaluates the performance of the staff and manages the relative evaluation interviews in alignment with the Store Manager;
• Coordinates and plans the activities of its resources through an accurate distribution of tasks and responsibilities;
• Provides the information necessary for the proper performance of the tasks;
• Manages the induction training of new resources through the most appropriate methods (coaching, training, feedback, etc.);
• Ensures that the behavior of its resources is aligned with the standards required by the Group;
• Rationalizes and strengthens the attitudes of staff giving priority to personal skills;
• Ensures proper care of warehouse personnel.