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E-Commerce Payment Jr Specialist

掲載日:  2024/02/24
国・地域:  IT
都市:  Milan
ID:  16579
キャリアパス:  CRM&オムニチャネル


Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
 

JOB PURPOSE

 

Reporting to the E-Commerce Payment Specialist, the E-Commerce Payment Jr Specialist will perform all e-commerce fraud & payments related analysis, in order to comply with all the payments and fraud regulations and, at the same time, identify the best solutions to optimize approval rate reducing declines.

The role supports order processing, as well as end-to-end payments with the objective of providing best in class service to all our clients, representative of Prada Group’s luxury brand standards. 

 

 

RESPONSIBILITIES

 

 

  • Manage and monitor Payments Platforms’ configurations and for all the Prada ecommerce websites
  • Analyze transactional data to identify trend, pattern and scenarios related to payments and fraud for all Prada multichannel sales
  • Generate regular reports on payment and fraud processes
  • Utilize statistical analysis and data visualization tools to present findings effectively
  • Propose to management improvements based on the data findings
  • Monitor Chargeback rate and how there are reflected on anti-fraud platform’s invoice

 

 

KNOWLEDGE & SKILLS

 

Degree in Statics, Mathematics, Engineering

Analytics skills (excel, other)

Experience in payments platforms and anti-fradu background, at least 2 years in similar roles

Knowledge of Adyen, Cybersource and Riskified System is a plus

Project Management skills, including strong planning and execution skills

International experience and strong cultural sensitivity

Fluency in English

Knowledge of other languages is appreciated

Proactive approach and critical thinking

Creative problem solver

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