IT System Specialist

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.

The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
 

JOB PURPOSE

To be responsible for the installation and operation networks and office automation systems, providing technical support to all users in software application for the perimeter France, Monaco and Belgium.

RESPONSIBILITIES

• Provide daily support on network infrastructure, PC (Windows and MAC) mobile devices (IOS and Android) in office and off-site locations
• Support software and Hardware installation
• Manage Backup and recovery administration (Service Now)
• Ensure security and anti-virus control
• Provide technical support and asstiance to all business projects and system developments

KNOWLEDGE AND SKILLS

Bachelor Degree holder

Minimum 6 years' relevant working experience

Experience in retail industry is a plus

Experience in networking infrastructure knowledge is mandatory

Experience in Cisco Meraki devices in necessary

Knowledge in ITIL standard in advance

Team player and team builder

Strong user orientation

Flexible and able to work under pressure

Frequent on site/store moves and travels needed 1 time a month

Good command of English language