E-Commerce Operations Intern

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

JOB PURPOSE

The ideal candidate will be in charge of identifying needs and opportunities to enhance ecommerce operations and of driving success by optimizing online operations, coordinating logistics and store operations and implementing continuous process improvement.

RESPONSIBILITIES

• Analysis and evaluation of fulfillment performance levels in order to support and further develop online service level: Review of lead times, pending, cancellation rates, return rates and so forth
• Coordination of initiatives related to E-Operations Store/RWH set-up, New Packaging, new third parties implementation
• Partner with Logistics, Retail Operations, IT, E-Merchandising and Client Service, to solve issues and improve the operational flow
• Report on KPIs to measure and evaluate the effectiveness of the projects and operational flows

KNOWLEDGE AND SKILLS

Degree in business management or engineering

Analytical mindset and passion for numbers

Experience with large enterprise projects in international environments

Ability to work in a fast-paced environment with different international cultures

Excellent level of English (Spoken and Written)